These days, a bumper sale is going on on the e-commerce platform, in this sale you are getting premium goods at less than half the price. Well, it is obvious that if there is a dream of buying something and it is available at a low price, then every person wants to order it. But all this work is done online and there is a high fear of getting scammed in such work. If we look at some of the recent cases, many people ordered cheap iPhones but were shocked to see the delivery.
Well, if it is a small item then you can ignore it, but if the item is valuable and you want a refund, then you will have to follow this process.
Do this if you receive a wrong order
If a wrong or empty parcel has been delivered to you, then you do not need to worry too much. For this you just have to return that wrong parcel. To make a return, go to the order details option on whatever platform you have ordered from. Here all the details are shown to you in the order details. Now you have to select the return item option and return the product.
If return option is not available
But sometimes you do not have the option of returning the product. In such a situation, if you want to return the product, then you will have to lodge your complaint in the customer help section on the official page. Here add the details of your order and the details of the product delivered to you and click the photo of that wrong parcel and send it. Note that you have to mail all this also.
Keep these things in mind while ordering
If you do online shopping then keep in mind that always shop from official and verified platforms only. Try to buy from popular and trustworthy online retailers only.
Apart from this, do read the customer reviews and feedback given below the product. This gives you an idea in advance of how the product turns out in reality.
Apart from this, the most important thing is to check whether the connection of the website is secure or not. If you see a padlock symbol in the address bar and the website's URL starts with https:// instead of http://, then stay away from such deals.
While ordering, always select the return option and also check how many days will be allowed to return the product. Return timing is different for every product.
Make payment through UPI or card. Apart from this, avoid making payment through any other link or any other app.
This also gives you an advantage that if payment has been made through UPI or card, then whatever money is returned comes directly into your account.
Please report fraud on the website and add review or feedback. Always make a video in front of the delivery boy while opening the parcel. With this, if your parcel turns out to be damaged or wrong, you have proof of it.
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